Privacy Policy

2. How We Use Your Information

Primary Uses:

• Process and respond to wholesale inquiries
• Provide customer support and service
• Send requested product information
• Verify age requirements (21+)
• Improve our website and services

Communication:

• Respond to your inquiries and requests
• Send order confirmations and updates
• Provide important safety or regulatory notices
• Send promotional materials (with consent)

Business Operations:

• Analyze website performance and user behavior
• Develop new products and services
• Comply with legal and regulatory requirements
• Prevent fraud and unauthorized access

3. Information Sharing

We Share Information With:

• Service Providers: Email services, website hosting, analytics
• Business Partners: Wholesale distributors and retail partners (with consent)
• Legal Compliance: Government agencies when required by law
• Business Transfers: In case of merger, acquisition, or asset sale

We Do NOT:

• Sell personal information to third parties
• Share data with advertisers for targeting
• Use information for unrelated marketing
• Provide data to data brokers

4. Data Security

We implement robust security measures:

• SSL encryption for all data transmission
• Secure servers with regular security updates
• Access controls and authentication requirements
• Regular security audits and monitoring
• Incident response procedures
• Employee training on data protection

5. Data Retention

We retain your information:

• Contact inquiries: 3 years for business purposes
• Wholesale applications: 7 years for compliance
• Website analytics: 2 years for performance analysis
• Legal compliance: As required by law

6. Your Privacy Rights

You Have the Right To:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate information
• Erasure: Request deletion of your data
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your data
• Objection: Object to certain processing activities

How to Exercise Your Rights:

Contact us at privacy@herbalfuze.com or (562) 681-3383

We will respond within 30 days of receiving your request.

7. Children's Privacy

Our services are not intended for individuals under 21:

• We do not knowingly collect data from minors
• Age verification is required for all interactions
• Parents may contact us to remove minor's data
• We comply with COPPA and similar regulations

8. International Data Transfers

If you are outside the United States:

• Your data may be transferred to and processed in the US
• We ensure adequate protection for international transfers
• US privacy laws may differ from your local laws
• By using our services, you consent to these transfers

9. Third-Party Links

Our website may contain links to other sites:

• We are not responsible for third-party privacy practices
• Review privacy policies of linked sites
• Third-party services have their own terms

10. Changes to This Policy

We may update this Privacy Policy:

• Changes will be posted on this page
• Significant changes will be communicated via email
• Effective date will be updated
• Continued use implies acceptance of changes

11. Contact Information

For privacy-related questions or requests:

Privacy Officer
Herbal Fuze, LLC
Email: privacy@herbalfuze.com
Phone: (562) 681-3383
Mail: Colorado Springs, CO

12. State-Specific Rights

California Residents (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (we don't sell data)
• Right to non-discrimination for exercising rights

European Users (GDPR):

• Lawful basis for processing your data
• Enhanced rights regarding data portability
• Right to lodge complaints with supervisory authorities
• Data Protection Officer contact available upon request

Effective Date: January 1, 2024

Last Updated: January 2024